April 13, 2020

Charles Green - Building Trust in Trying Times

Sent by Jonathan Stark on April 13th, 2020

This week on TBOA, Rochelle and I ask the question:

“What can you do right now to build trust with your clients, buyers and audience?”

!!! LISTEN NOW !!!


Talking Points

Quotable Quotes

“You need to pay attention to the fact that our emotional lives are front and center—raw edges, band aids ripped off—that needs to be acknowledged in our interactions with our clients.” –CG

“This is a fantastic time to reach out and have a deep discussion with your clients—not only to give advice…but to connect.” –CG

“Get over your damned self and pay attention to others’ freak out.” –CG

“The way you generate short-term revenue is with long-term behavior.” –CG

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If you enjoyed this episode, please consider sharing it with a few friends who might find it useful. Thanks!

Yours,

—J

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